1. How do I use the dual-sided tip?
Use the thin side of the tip for precise outlining and contouring of your lips, then rotate to the flat side to fill in the color easily for a smooth, matte finish.
2. Is this lip stain drying on the lips?
Not at all. The formula is enriched with plant oils, squalane, and ceramides to ensure a lightweight, hydrating feel that stays comfortable without being sticky or drying.
3. Can I use this for a natural gradient look?
Yes, it is perfect for gradients. Simply apply to the perimeter of your lips, dab to blend inward immediately, and finish with your favorite clear lip oil for a juicy, stained pout.
4. How much does delivery cost and how long does it take?
Faunley offers 100% FREE tracked worldwide delivery on every order. We prepare and ship your package within 1 to 3 business days. Typical transit time is 4 to 11 days for customers in the US and UK, while other countries may take slightly longer. If any package gets delayed or lost in transit, we will promptly send a replacement at no extra cost. You can easily follow your shipment live on our website anytime.
5. Where can I purchase the genuine product safely?
To ensure you receive the 100% genuine item, only order directly through Faunley.com. Third-party sellers on other marketplaces are not authorized to sell our items. Buying directly from the official Faunley store guarantees full warranty support along with protected payment options including Visa, Mastercard, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We keep our policy straightforward and worry-free. If your order arrives damaged, defective, or not working as expected, simply let us know and we will send out a brand-new unit immediately—no tedious return steps required. If you still aren't fully satisfied with your experience, you are protected by our full money-back guarantee.
7. How do I get in touch with your team?
We are here around the clock to help. Feel free to reach out via email at hello@faunley.com or send a message through the live chat feature directly on our website for quick support.
8. Do you have verified customer reviews for Faunley?
Absolutely! Faunley holds an impressive 4.5+ star rating across verified review platforms and the Shop App community. This positive feedback comes from our commitment to thorough quality checks and prioritizing customer satisfaction with every order.