1. Can this palette be used for contouring as well as highlighting?
Yes, the 8-color palette is designed with multiple tones, allowing you to use darker shades for sculpting and contouring while using the lighter, shimmer shades to brighten and highlight your features.
2. Is the cream formula suitable for all skin types?
The creamy, long-lasting formula is designed to be versatile and blendable, making it suitable for most skin types to create a natural, three-dimensional glow without looking heavy.
3. How long does the makeup stay on during the day?
This palette is formulated to be long-lasting and easy to wear, ensuring your highlight and blush remain vibrant and intact throughout the day.
4. How much does delivery cost and how long does it take?
Faunley offers 100% FREE tracked worldwide delivery on every order. We prepare and ship your package within 1 to 3 business days. Typical transit time is 4 to 11 days for customers in the US and UK, while other countries may take slightly longer. If any package gets delayed or lost in transit, we will promptly send a replacement at no extra cost. You can easily follow your shipment live on our website anytime.
5. Where can I purchase the genuine product safely?
To ensure you receive the 100% genuine item, only order directly through Faunley.com. Third-party sellers on other marketplaces are not authorized to sell our items. Buying directly from the official Faunley store guarantees full warranty support along with protected payment options including Visa, Mastercard, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We keep our policy straightforward and worry-free. If your order arrives damaged, defective, or not working as expected, simply let us know and we will send out a brand-new unit immediately—no tedious return steps required. If you still aren't fully satisfied with your experience, you are protected by our full money-back guarantee.
7. How do I get in touch with your team?
We are here around the clock to help. Feel free to reach out via email at hello@faunley.com or send a message through the live chat feature directly on our website for quick support.
8. Do you have verified customer reviews for Faunley?
Absolutely! Faunley holds an impressive 4.5+ star rating across verified review platforms and the Shop App community. This positive feedback comes from our commitment to thorough quality checks and prioritizing customer satisfaction with every order.