Description
Experience targeted, soothing warmth designed to melt away muscle tension and keep you comfortable all year round.
Item Details
- Material: Super soft crystal plush
- Size: 30cm x 60cm
- Heat Settings: 9 adjustable levels (30°C to 70°C)
- Timer Settings: 4 levels (30/60/90/120 minutes)
- Auto Shut-off: Included for safety
- Power: 75W
- Compatibility: EU, US, and UK power options
- Care: Detachable cord for easy washing
- Usage: Back, neck, belly, and legs
Package Contents
- 1 x Electric Heating Pad (30x60cm)
- 1 x Power Adapter (Region-specific)
- 1 x Multi-language Instruction Manual
Note: Measurements may have slight variations due to manual processing. Please ensure the heating pad is unplugged before cleaning. Actual perceived temperature may vary slightly based on ambient conditions.
View FAQs
1. Is the heating pad safe to use while sleeping?
The pad features 4 timer settings and an auto shut-off function, making it safe for relaxation or use before sleep. However, we always recommend setting the timer to ensure it turns off automatically.
2. Is this machine washable?
Yes, the heating pad is washable. Simply detach the power cord from the pad before placing it in the wash to keep it clean and fresh.
3. Can I use this for my back and neck?
Absolutely. The 30x60cm flexible design is specifically engineered to contour to the back, neck, belly, and legs for versatile comfort.
4. How much does delivery cost and how long does it take?
Faunley offers 100% FREE tracked worldwide delivery on every order. We prepare and ship your package within 1 to 3 business days. Typical transit time is 4 to 11 days for customers in the US and UK, while other countries may take slightly longer. If any package gets delayed or lost in transit, we will promptly send a replacement at no extra cost. You can easily follow your shipment live on our website anytime.
5. Where can I purchase the genuine product safely?
To ensure you receive the 100% genuine item, only order directly through Faunley.com. Third-party sellers on other marketplaces are not authorized to sell our items. Buying directly from the official Faunley store guarantees full warranty support along with protected payment options including Visa, Mastercard, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We keep our policy straightforward and worry-free. If your order arrives damaged, defective, or not working as expected, simply let us know and we will send out a brand-new unit immediately—no tedious return steps required. If you still aren't fully satisfied with your experience, you are protected by our full money-back guarantee.
7. How do I get in touch with your team?
We are here around the clock to help. Feel free to reach out via email at hello@faunley.com or send a message through the live chat feature directly on our website for quick support.
8. Do you have verified customer reviews for Faunley?
Absolutely! Faunley holds an impressive 4.5+ star rating across verified review platforms and the Shop App community. This positive feedback comes from our commitment to thorough quality checks and prioritizing customer satisfaction with every order.
