Description
Experience soothing warmth and targeted relief with this electric heated shawl, designed to comfortably cradle your neck and shoulders for ultimate relaxation.
Item Details
- Product Name: Heated Shawl
- Model: YT06
- Application: Neck and Shoulder
- Material: Crystal Ultra-Soft Fabric
- Color: Gray
- Heating Zones: Three-zone coverage (Neck and dual shoulders)
- Heat Settings: 3 levels (45°C, 55°C, and 65°C)
- Safety Features: NTC intelligent chip for overheat protection
- Power Source: USB 5V/2A input
- Rated Power: 10W
- Design: Upgraded secure zipper closure
- Maintenance: Hand-washable (Air dry only)
Package Contents
- 1 x Heated Shawl
- 1 x USB Cable
- 1 x English Instruction Manual
Note: This product does not include a power bank. It requires a stable 5V/2A power source (such as a compatible power bank or wall adapter) to function; low-voltage sources will not power the device. Do not machine wash or wring the item.
View FAQs
1. Can I wear this while working at my desk?
Yes, the lightweight design and secure zipper allow you to wear it comfortably while working, resting, or relaxing at home.
2. How do I power the heating pad?
The pad uses a standard USB connection. Simply plug it into a 5V/2A power bank or a compatible wall adapter to begin heating.
3. Is the material comfortable against the skin?
Absolutely. It is made from high-quality crystal ultra-soft fabric, ensuring a gentle and cozy feel during use.
4. How much does delivery cost and how long does it take?
Faunley offers 100% FREE tracked worldwide delivery on every order. We prepare and ship your package within 1 to 3 business days. Typical transit time is 4 to 11 days for customers in the US and UK, while other countries may take slightly longer. If any package gets delayed or lost in transit, we will promptly send a replacement at no extra cost. You can easily follow your shipment live on our website anytime.
5. Where can I purchase the genuine product safely?
To ensure you receive the 100% genuine item, only order directly through Faunley.com. Third-party sellers on other marketplaces are not authorized to sell our items. Buying directly from the official Faunley store guarantees full warranty support along with protected payment options including Visa, Mastercard, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We keep our policy straightforward and worry-free. If your order arrives damaged, defective, or not working as expected, simply let us know and we will send out a brand-new unit immediately—no tedious return steps required. If you still aren't fully satisfied with your experience, you are protected by our full money-back guarantee.
7. How do I get in touch with your team?
We are here around the clock to help. Feel free to reach out via email at hello@faunley.com or send a message through the live chat feature directly on our website for quick support.
8. Do you have verified customer reviews for Faunley?
Absolutely! Faunley holds an impressive 4.5+ star rating across verified review platforms and the Shop App community. This positive feedback comes from our commitment to thorough quality checks and prioritizing customer satisfaction with every order.
