Description
Experience deep, soothing warmth with this premium double-sided heating pad, featuring 27 natural Xiuyan jade stones for targeted comfort.
Item Details
- Material: Double-sided crystal ultra-soft fabric and natural Xiuyan jade
- Jade Stones: 27 pieces (4cm diameter)
- Dimensions: 30cm x 60cm
- Temperature Levels: 9 settings (30°C to 70°C)
- Timer Settings: 4 levels (30, 60, 90, 120 minutes)
- Power Source: AC with dual-helix heating wire
- Safety Features: Dual fuse protection, auto power-off, and resistance protection
- Power Cord Length: Approx. 210cm total (145cm + 65cm)
- Compatibility: Suitable for use on sofas, office chairs, and beds
- Maintenance: Machine washable (use laundry bag)
Package Contents
- 1 x Jade Stone Heating Pad
- 1 x Controller Adapter (EU/US/UK)
- 1 x English Instruction Manual
- 1 x PE Storage Bag
Note: Due to environmental usage factors, please allow for a ±5°C margin of error in the perceived heating temperature.
View FAQs
1. Can the heating pad be used while sleeping?
The pad features 4 timer settings with an auto-off function for safety, but we recommend using it primarily for supervised relaxation sessions rather than overnight sleep.
2. How do I clean the heating pad?
The pad is machine washable. Please ensure you detach the controller and place the mat inside a laundry bag before washing to protect the jade stones and fabric.
3. What is the benefit of the natural jade stones?
Natural jade stones are known for their ability to retain and distribute heat evenly, providing deep-penetrating warmth that helps relax muscles and improve comfort.
4. How much does delivery cost and how long does it take?
Faunley offers 100% FREE tracked worldwide delivery on every order. We prepare and ship your package within 1 to 3 business days. Typical transit time is 4 to 11 days for customers in the US and UK, while other countries may take slightly longer. If any package gets delayed or lost in transit, we will promptly send a replacement at no extra cost. You can easily follow your shipment live on our website anytime.
5. Where can I purchase the genuine product safely?
To ensure you receive the 100% genuine item, only order directly through Faunley.com. Third-party sellers on other marketplaces are not authorized to sell our items. Buying directly from the official Faunley store guarantees full warranty support along with protected payment options including Visa, Mastercard, PayPal, Shop Pay, and Klarna.
6. How do returns and refunds work?
We keep our policy straightforward and worry-free. If your order arrives damaged, defective, or not working as expected, simply let us know and we will send out a brand-new unit immediately—no tedious return steps required. If you still aren't fully satisfied with your experience, you are protected by our full money-back guarantee.
7. How do I get in touch with your team?
We are here around the clock to help. Feel free to reach out via email at hello@faunley.com or send a message through the live chat feature directly on our website for quick support.
8. Do you have verified customer reviews for Faunley?
Absolutely! Faunley holds an impressive 4.5+ star rating across verified review platforms and the Shop App community. This positive feedback comes from our commitment to thorough quality checks and prioritizing customer satisfaction with every order.
